CSS provides superior consumer technology support services to strengthen customer relationships. It helps to unleash the hidden power of the consumer technology companies by providing world class customer support solutions. CSS is committed to being the leading provider of customer support centric solutions to enterprises & technology companies. Our seamless and integrated network of onshore and offshore centers provides a high degree of availability.

The Center of Excellence for support at CSS is a global leader in technology support, IT services & allied support services. We provide enterprise level and end consumer support services to over 20+ fortune 1000 companies, handling, on an average, 38,000 requests across 650+ products daily. We have created effective technology support models for top consumer brands.

CSS customers take comfort in the fact that at every level of interaction and at each transaction, they find:

1. Transparency

2. Commitment to highest level of quality

3. Echnology excellence

4. Passion to do it right the first time

5. Focus on end customer satisfaction

These ensure CSS consistently meets and surpasses the SLAs resulting in customer delight.